Returns
Returns
We hope you are delighted with your purchase, but in case you wish to return, that is not an problem.
1. Returns accepted within 14 days of receipt.
2. Earrings are non‑returnable for hygiene reasons.
3. Customers are responsible for return postage; we do not offer pre‑paid returns.
4. Shipping costs are non‑refundable.
5. Only products returned in perfect condition and in their original packaging will be refunded.
6. Refunds processed within 2–3 working days of receipt; allow up to 10 working days to appear in your bank account.
Returning Goods Back
1. Damaged or faulty items require photographic evidence within 1 week of receipt.
Send to info@aylora.co.uk.
2. If using untracked delivery, please obtain proof of postage — we cannot be held
responsible for lost items.
3. Orders with a free promotional item must return the free item alongside the original order to qualify for refund.
